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Kingdom Hall Settings

Super admins can configure Kingdom Hall-wide settings that affect all congregations using PubCounter.

Accessing Settings

Section titled “Accessing Settings”
  1. Sign in as a super admin
  2. Go to Admin → Kingdom Hall Settings
  3. Configure the options below

Kingdom Hall Configuration

Section titled “Kingdom Hall Configuration”

Basic Information

Section titled “Basic Information”
SettingDescription
NameYour Kingdom Hall’s name
Access KeyKey for new user registration
Primary LanguageDefault language for the Kingdom Hall

Updating the Access Key

Section titled “Updating the Access Key”

To change the access key (e.g., for security):

  1. Go to Kingdom Hall Settings
  2. Find the Access Key section
  3. Click “Generate New Key” or enter a custom key
  4. Save changes
  5. Distribute the new key to congregation members

Congregation Management

Section titled “Congregation Management”

Adding a Congregation

Section titled “Adding a Congregation”
  1. Go to Kingdom Hall Settings → Congregations
  2. Click “Add Congregation”
  3. Enter the congregation name
  4. Select available languages
  5. Assign a primary admin (optional)
  6. Save

Editing Congregations

Section titled “Editing Congregations”

For each congregation, you can:

  • Change the name
  • Add or remove available languages
  • Assign admins
  • View user count

Removing a Congregation

Section titled “Removing a Congregation”
  1. Go to the congregation’s settings
  2. Click “Remove Congregation”
  3. Confirm the removal

Language Settings

Section titled “Language Settings”

Available Languages

Section titled “Available Languages”

Configure which languages are available for publications:

  1. Go to Kingdom Hall Settings → Languages
  2. Check languages your congregations use
  3. Save changes

Available languages affect:

  • Which publication editions are shown
  • User language permission options
  • Report generation options

Primary Language

Section titled “Primary Language”

The primary language is:

  • The default for new users
  • Used when no specific language is selected
  • Typically the most common language in your area

Integration Settings

Section titled “Integration Settings”

Discord Webhook

Section titled “Discord Webhook”

Enable Discord notifications for your Kingdom Hall:

  1. Create a Discord webhook in your server
  2. Copy the webhook URL
  3. Go to Kingdom Hall Settings → Integrations
  4. Paste the webhook URL
  5. Save

Notifications include:

  • New reorder requests
  • Order status changes
  • Request approvals/rejections

See Discord Integration for setup details.

Pubmate Integration

Section titled “Pubmate Integration”

To enable Pubmate for JW Hub submissions:

  1. Contact Pubmate.io for subscription
  2. Obtain your Pubmate API credentials
  3. Go to Kingdom Hall Settings → Integrations
  4. Enter Pubmate URL and enable the integration
  5. Save

See Pubmate Integration for details.

Access Control

Section titled “Access Control”

Super Admin Assignment

Section titled “Super Admin Assignment”

Only existing super admins can create new super admins:

  1. Go to Users in your congregation
  2. Find the user to promote
  3. Edit their role to “Super Admin”
  4. Confirm the change

Permission Boundaries

Section titled “Permission Boundaries”
RoleCan Access
UserOwn counts, own requests
AdminCongregation counts, users, approvals
Super AdminAll settings, all congregations, publications

Publication Management

Section titled “Publication Management”

Super admins manage the publication catalog:

Adding Publications

Section titled “Adding Publications”
  1. Go to Admin → Publications
  2. Click “Add Publication”
  3. Enter:
    • JW ID (base ID, no language suffix)
    • Name
    • Category
    • Cover image URL (optional)
  4. Select available languages
  5. Save

Managing Language Editions

Section titled “Managing Language Editions”

Publications have language-specific editions:

  • Edition IDs are auto-generated: {jw_id}-{language_code}
  • Each edition can have separate calibration data
  • Add/remove language editions as needed

Removing Publications

Section titled “Removing Publications”
  1. Find the publication
  2. Click “Delete”
  3. Confirm deletion

Backup and Data

Section titled “Backup and Data”

Exporting Data

Section titled “Exporting Data”

For record-keeping, you can:

  1. Generate reports for all periods
  2. Export JSON data for backup
  3. Download Excel reports for archiving

Data Retention

Section titled “Data Retention”

PubCounter retains:

  • All historical inventory counts
  • All user activity logs
  • All report generations

Troubleshooting

Section titled “Troubleshooting”

Can’t access settings

Section titled “Can’t access settings”
  • Verify you have super admin role
  • Try logging out and back in
  • Contact another super admin

Changes not saving

Section titled “Changes not saving”
  • Check internet connection
  • Ensure required fields are filled
  • Try refreshing the page

Users can’t join

Section titled “Users can’t join”
  • Verify the access key is correct
  • Check congregation is properly configured
  • Ensure languages are set up

Next Steps

Section titled “Next Steps”